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On Demand CRM Software - Right Now

RightNow© delivers on demand CRM software and services that create the best possible experience for your customers while reducing costsóthrough email, live chat, web self-service, phone, and more.


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Research Question Mindmap Experiment


My project team is in the beginning stages of running some in-home research interviews right now, so Iíve been preparing the questions we want to ask and the activities we might want to try. I brainstormed, wrote lots of ideas down on stickies,...

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Navigate the Archives of any Blog in an Interactiv


Google today introduced a new timeline based blog reader that could be a perfect fit for people who follow a very limited number of blogs. And itís great for researching blogs as...

Read more about Navigate the Archives of any Blog in an Interactive Timeline...