Search Content


Content Categories



Cloud-Based Services

Cloud-based services refer to software or other applications that are entirely hosted and managed in a remote location. For example, Yahoo! mail and other Web-based email services were early cloud services, while cloud-based word processesors, CRMs and data storage arrived later in the Web technology evolution.

Related Sales Automation Articles

Customer Experience Index Scoring


Continuing with the 4th in a series (#1) (#2) (#3) discussing Customer Experience Indexing (CEI) as a way to measure, plan and act on customer feedback. Again, thanks to those who have offered comments and questions so...

Read more about Customer Experience Index Scoring ...

Search for "me" on Google


It's no secret that from time to time many of us have searched on Google for our name or someone else's. When searching for yourself to see what others would find, results can be varied and aren't always what you want people to see ó whether it's...

Read more about Search for "me" on Google...