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CRM Implementation

CRM implementation offers comprehensive resources for those preparing for CRM deployment or those in the process of implementing CRM. If you're preparing for an implementation, learn the advantages and disadvantages of CRM technology options and read valuable expert advice to help you formulate a CRM implementation plan, including performing a systems audit. Learn best practices for integration between CRM and ERP or CRM integration for legacy systems.  Read news, white papers and case studies of successful CRM application implementations and how to get the most from CRM.

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SaaS: The (Data Center) Killer App


Build an IT shop without servers. It’s a novel idea, more a suggestion than a reality. But it is – albeit to the extreme — the concept behind the long-past-budding Software as a Service (SaaS)...

Read more about SaaS: The (Data Center) Killer App...

A blurring between on premise and hosted CRM softw


Once upon a time it was pretty simple. If you wanted hosted CRM software you paid per person per month. If you wanted your CRM software in-house you purchased a perpetual license up...

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