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Gmail Outage Raises Concerns for Small Business

Latest Gmail Outage Raises Concerns for Small Business Sometimes, your greatest assets can become costly liabilities. Google's remarkable success and rapid growth over the past few years may have set the bar too high for customer expectations of their applications, particularly Gmail. A recent outage on the popular email server, which is in a SAAS format (Software as a Service), caused thousands of headaches when users went an entire day without functional Gmail. Google's credibility took a hit.


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Whatís a Design Strategy look like?


Designers often talk about the results of their work, and even about the design process, but what we donít often talk about is the careful framing of a project that allowed us to do the great work in the first place. When working with organizations...

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What Do Open Source and On-Demand Have in Common?


They both keep Steve Ballmer awake at night? Nope, too easy. They both changed the game in enterprise software? True. But the most interesting answer is "community" - they are both driven, and advanced by, the power of the community that...

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